Current Openings:
Job Title: Medical Transcriptionist
Location: Charlotte Office
Description: Medical Transcriptionist (Experienced only) -FT in office for 6 physician practice- 8-5,M-F
To Apply: Fax Resume to 704-542-3304 or email phoosier@ppsd.com
JOB TITLE: Clinical Supervisor
Location: Charlotte Office
FLSA STATUS: Exempt
STATEMENT OF DUTIES: Assists in the delivery of primary heath care and patient management and supervises clinical staff.
EDUCATION: High School diploma or GED required. Completion of RN.
EXPERIENCE: Minimum of one year of work experience as RN with supervision and operating room experience.
JOB RELATIONS: Supervises other clinical personnel.
WORKING CONDITIONS: Works in a fast-paced, well-lit, comfort controlled medical office. High traffic area. Work may be stressful. Interaction with others may be constant and interruptive. Occasional irregular hours. Frequent exposure to communicable disease, toxic substances, medical preparations, and other conditions common to a clinic environment.
PHYSICAL DEMANDS: Requires full range of body motion including handling and lifting patients, manual and finger dexterity, and eye-hand coordination. Involves substantial standing and walking. Vision should be correctable and hearing discernible to telephone/paging contacts.
PERFORMANCE REQUIREMENTS: Ability and knowledge to perform medical assistant care. Knowledge of examination, diagnostic, treatment room procedures and recovery room procedures. Knowledge of medical equipment and instruments to administer patient care. Ability to react calmly and effectively in emergency situations. Ability to interpret, adapt, and apply guidelines and procedures. Knowledge of common safety hazards and precautions to establish a safe work environment. Skill in assisting in a variety of treatments and medications as directed. Skill in taking vital signs. Skill in maintaining records and recording test results. Skill in developing and maintaining department quality assurance. Skill in establishing and maintaining effective working relationships with physicians, patients, employees, and the public. Ability to effectively supervise other clinical staff and assign responsibilities appropriately. Possess good written and verbal communication skills. Always presents a professional image. Ability to do detailed and accurate work. Utilize time management skills. Answer telephone in a professional manner. Read, understand, and follow oral and written instruction. Recognize, evaluate, solve problems, and correct errors. Maintain productivity and work independently.
ESSENTIAL FUNCTIONS:
Supervision
a) Ensure adequate scheduling of all clinical staff for each provider.
b) Conduct bi-weekly meetings with clinical staff in each office and others as needed. Make certain each meeting is run according to agenda and minutes are distributed.
c) Responsible for articulating policies and procedures of the practice to the clinical staff and ensuring compliance with such and performing re-education for staff as needed.
d) Collect and process medical supply orders weekly or as needed.
e) Carries out clinical personnel disciplinary functions when appropriate.
f) Maintain supply room and establish reorder policies for supplies. Make sure supplies are promptly unpacked and placed in appropriate places.
g) Maintain medical equipment in the most beneficial method for longer life.
h) Respond to clinical staff issues and maintain professional demeanor and actions.
i) Monitor and improve clinical functions.
j) Provide weekly feedback to the Practice Administrator regarding clinical operations of practice.
k) Coordinate, complete and evaluate training for new clinical staff.
l) Ensure clinical staff is maintaining prompt communication with patients.
Patient Care
1) Responsible for assisting the physician(s) in the care of patients to assure optimal medical care.
a) Keeps appointments flowing smoothly to assure all patients are seen timely, and the physician’s time is well-managed
b) Posts daily patient schedule and keeps physician(s) informed of appointments
c) Greets and escorts patients to treatment room
d) Takes patient’s history. This includes but not limited to chief complaint, family history, and drug allergies
e) Reviews patient information and education with patient before physician enters treatment room
f) Prepares patients for exam/procedure
g) Assists (as trained) physician(s) in the exam/procedure
*h) Responsible for patient education:
- distributes pamphlets and samples
- gives care instructions verbally
- provides instruction sheets
- answers patient’s questions
*i) Gives injections/local anesthesia
*j) Applies dressing changes and performs suture removals
k) Promptly responds to any intercom call and/or any physicians’ request
l) Observes sterilization guidelines
m) Prepares treatment room for next patient (includes cleaning, stocking, and instruments ready)
n) Responds to emergency situations confidently and professionally
o) After exam/procedures checks chart and charge sheets for accuracy and completeness before directing patients to front desk
p) Assists in scheduling follow-up appointments
q) Recover patients from surgery as needed
*Performs these Essential Functions only under a physician’s direction.
Laboratory
1) Responsible for performing basic laboratory procedures and maintaining the laboratory
a) Performs appropriate diagnostic lab procedures
b) Records accurate and complete patient information on laboratory requisition forms, specimen and blood containers, and log book
c) Ensure specimens are in containers and handled properly
d) Timely processes pathology reports, (CLIA-including checking computer for report entry/results)
e) Sterilizes instruments using autoclave; wraps, and labels sterile packs
f) Conducts quarterly inventory of surgical instruments
g) Assures lab equipment is maintained functional at all times
h) Works in conjunction with lab histotech to maintain laboratory in compliance with CLIA regulations
Triage / Patient-Call (as assigned)
*1) Responsible for handling by phone or mail questions and requests from patients regarding their medical care.
a) Promptly receives and responds to incoming phone calls/mail
b) Answers questions and requests regarding follow-up care, prescriptions, laboratory results, etc.
c) Documents all questions, requests, and answers in charts
d) Maintains a clean and organized work area
e) Contacts patients to explain diagnosis of skin cancer, other abnormalities, and set up surgery
f) Informs doctors of blood work / pathology reports and abnormalities
g) Screens calls for physician(s) as appropriate
h) Reviews blood/lab (biopsy) reports with other medical assistants and staff as appropriate
i) Sends out as appropriate copies of pathology and blood reports, etc. to patients and their physician(s) as requested
j) Daily copies patient-call notes for transcriptionist
Regular Attendance is Required.
MARGINAL FUNCTIONS:
1) Must attend staff meetings and in-service programs.
2) Keeps up-to-date on all pertinent information affecting job and patient care.
3) Maintains patient confidentiality.
4) Maintains accurate, complete, and timely patient records.
5) Charts in medical records as appropriate.
6) Monitors drug samples and sales people.
-Assures drug reps do not stock unassisted
-Regularly organizes drug shelf
-Disposes of expired drug samples
7) Responsible for making sure crash cart is maintained.
8) Maintains a clean and safe work area.
9) Remains in compliance with OSHA-Bloodborne Pathogen Standard guidelines including universal precautions, personal protective equipment, and housekeeping, etc.
10) Remains in compliance with OSHA/Hazardous Communication Standard guidelines and Clinic Laboratory Improvement Act Standards.
11) Takes pictures of patient’s conditions as requested by physician.
12) Maintains prepared sterile packs and transets.
13) Fills liquid nitrogen bottles as necessary.
14) Maintains physicians’ recorders and tapes.
15) Assures treatment rooms are clean and stocked (supplies, pamphlets, etc.)
16) Performs other duties as requested.
Please complete the form below or email kristy@ppsd.com.
Job Title CMA or MA
Location: Hickory, NC
Department Clinical Hickory-Dr Hunt
O Exempt XX Non-Exempt
Job Reports To Kym Kelley
Submit all info for this position ONLY to: kkelley@ppsd.com or fax 828-3215-9879.
Job Summary
- Escort patients from waiting room to the exam / surgical room in a timely and courteous manner.
- Assist Physician with various procedures and examinations in a surgical environment. Telephones in prescriptions as directed by Physicians.
- Provides telephone calls to patients regarding test results. Provides follow-up information to patients as directed by Physician. Documents all conversations and prescriptions called in on a daily basis.
- Updates patient charts with current medical information.
- Ensures patient exam rooms are fully stocked, organized and clean at all times.
- Organizes patient flow through the assigned area.
- Collects patient history, problems, exam preparation, specimens and lab work.
- Completes patient forms as necessary.
- Maintains patient confidentiality.
- Prepare specimens for lab and requesting exams as required.
- Performs in-room surgical scrub duties.
- Provide tray set-ups and designated extra instruments for all surgical procedures.
- Prepare, wrap and sterilize instruments, supplies and equipment as appropriate.
- Effectively work with surgeon and clinical staff during procedures.
- Ensure compliance with OSHA and HIPAA regulations.
- Assists in preparation of surgical procedures by anticipating needs of physician and patient.
Minimum Requirements
This is a full-time position and one year of medical office experience is preferred, but will consider other combinations of education and work experience. Candidates must possess good written and verbal communication skills; must do detailed and accurate work; must always present a professional image. This position requires regular attendance and working as part of a team.
Job Title CMA
Date: 4/26/2012
Department: Clinical Shelby
O Exempt XX Non-Exempt
Job Reports To Tammy Willis
Job Summary:
- Escort patients from waiting room to the exam / surgical room in a timely and courteous manner.
- Assist Physician with various procedures and examinations in a surgical environment. Telephones in prescriptions as directed by Physicians.
- Provides telephone calls to patients regarding test results. Provides follow-up information to patients as directed by Physician. Documents all conversations and prescriptions called in on a daily basis.
- Updates patient charts with current medical information.
- Ensures patient exam rooms are fully stocked, organized and clean at all times.
- Organizes patient flow through the assigned area.
- Collects patient history, problems, exam preparation, specimens and lab work.
- Completes patient forms as necessary.
- Maintains patient confidentiality.
- Prepare specimens for lab and requesting exams as required.
- Performs in-room surgical scrub duties.
- Provide tray set-ups and designated extra instruments for all surgical procedures.
- Prepare, wrap and sterilize instruments, supplies and equipment as appropriate.
- Effectively work with surgeon and clinical staff during procedures.
- Ensure compliance with OSHA and HIPAA regulations.
- Assists in preparation of surgical procedures by anticipating needs of physician and patient.
Minimum Requirements:
This is a full-time position and one year of medical office experience is preferred, but will consider other combinations of education and work experience. Candidates must possess good written and verbal communication skills; must do detailed and accurate work; must always present a professional image. This position requires regular attendance and working as part of a team.
Note: Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.
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