Please note that Piedmont Plastic Surgery & Dermatology  job descriptions are not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. We are an equal opportunity employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.


Clinical Supervisor

Click here to submit your resume to the X-Ray Dr. Office. (This position will be responsible for the supervision of multiple offices in Charlotte and its surrounding area.)

REPORTS TO: Director of Nursing

Statement of Duties: Serves as a nurse leader whereby demonstrating strong assessment, planning, implementation and evaluation skills in accordance with regulatory and clinic procedures, policies and protocols. Assists in direct patient care as needed.  Responsible for staff development and supervision of staff RNs, Surgical Technologists and Medical Assistants.  Excellent communication skills in a multidisciplinary and multigenerational workforce. Additional duties include efficient use of resources, budgeting, quality assurance and process improvement. Compliance oversight for specific regulatory agencies including local and state mandates including but not limited to AAAASF accreditation mandates at applicable locations. Sustains and fosters a culture of patient confidentiality and protection of healthcare information as mandated by the Healthcare Information Privacy Accountability Act.

EDUCATION:  Graduate of an accredited School of Nursing.  Current RN licensure or temporary license as a Registered Nurse Petitioner in the state in which you work or reside.  If declaring a national license compact state, your prior state of residency.  Current Basic Life Saving certification for healthcare provider status in accordance with the American Heart Association required. Advanced Cardiac Life Saving certification is required in all surgery facilities.

EXPERIENCE:  Minimum of one year of work experience as RN with supervision and operating room, PACU, ICU or ED experience is preferred. Proficiency in intravenous access is preferred.  Dermatology experience is a strong plus as our business model encompasses both Dermatology and Plastic Surgery.  Experience in iPad and PC navigation/ utilization is essential for electronic documentation.

JOB RELATIONS:  Supervises other clinical personnel.

WORKING CONDITIONS: Work in a fast paced, well-lit, culturally competent medical office/ambulatory surgery center. Occasional, extended hours may be necessary to meet the demands of daily operations and patient flow. Inherent risks of exposure to communicable disease, toxic substances, and other conditions common to the healthcare clinic environment exists.

PHYSICAL DEMANDS:  Requires walking, standing, sitting, lifting, reaching, stooping, bending, pushing and pulling. Must be able to lift and support the weight of 50 lbs. in handling patients, medical equipment and supplies.  Must be fluent in English.  Intact sense of sight, hearing, smell and touch including finger dexterity. Vision should be correctable and hearing discernible to telephone/paging contacts. Must be able to recognize and respond quickly to changes in patient’s condition.

PERFORMANCE REQUIREMENTS:  Strong critical thinking skills and anticipatory skills are required.  Ability and knowledge to collect process and document pertinent data.  Employs strategies to promote health and a safe environment.  Delegates components of care to the appropriate healthcare workers in accordance with the applicable legal/regulatory or policy specific principles.  Integrates evidence and research findings into practice whereby contributing to quality nursing practice.  Communicates effectively in all areas of practice.  Collaborates with the healthcare consumer, family and others in the continuum of nursing practice

Laboratory

  • Responsible for performing basic laboratory procedures and maintaining the laboratory
  • Collects/performs appropriate diagnostic lab procedures
  • Records accurate and complete patient information on laboratory requisition forms, specimen and blood containers, and documents in EMR/Log book.
  • Ensure specimens are properly handled and labeled correctly
  • Timely processes pathology reports, (CLIA-including checking computer for report entry/results)
  • Oversees the sterilization process of instrumentation including decontamination, sterilization and package integrity. Assures lab equipment is maintained functional at all times
  • Collaborates with lab tissue technician to remain in compliance with CLIA regulations

Triage/Patient-Call

  • Interacts with patients as necessary to support the clinical staff including the following
  • Promptly answers and responds to incoming phone calls/electronic portals
  • Answers questions and requests regarding follow-up care, prescriptions, laboratory results, etc.
  • Documents all questions, requests, and answers in EMR.
  • Maintains a clean and organized work area
  • Contacts patients to explain diagnosis of skin cancer, other abnormalities, and assist in the scheduling of treatment/surgery
  • Informs provider of lab work / pathology results and abnormalities
  • Screens calls for physician(s) as appropriate
  • Reviews blood/lab (biopsy) reports with other medical assistants and staff as appropriate
  • Current input into the North Carolina  Melanoma Cancer Registry

OTHER FUNCTIONS:

  • Direct supervision of AAAASF guidelines.
  • Performs and documents periodic staff huddles and educational in-service
  • Ongoing responsibility to learn and understand all pertinent information affecting job role and the advancement of patient care.
  • Maintains patient confidentiality.
  • Demonstrates accurate, detailed, and timely documentation via the Electronic Medical Record
  • Charts in EMR/paper logs as appropriate.
  • Monitors drug samples and sales people.
  • Assures drug reps do not stock unassisted
  • Maintains an orderly drug shelf
  • Disposes of expired drug samples
  • Responsible for making sure crash cart is maintained/stocked/ and operational
  • Maintains a clean and safe work area.
  • Remains in compliance with OSHA-Bloodborne Pathogen Standard guidelines including universal precautions, personal protective equipment, and environmental standards, etc.
  • Remains in compliance with OSHA/Hazardous Communication Standard guidelines and Clinic Laboratory Improvement Act Standards.
  • Photographs the patient’s conditions as requested by physician.
  • Prepares and maintains an adequate supply of sterile packs and instrumentation.
  • Ensure ample supply of liquid nitrogen to meet the demand of the clinic.
  • Assures exam/procedure rooms are clean, orderly and stocked according to established PAR levels
  • Performs other duties as requested.

Registered Nurse (RN) (2 positions available)

Click here to submit your resume to the Shelby Office.

Click here to submit your resume to the Charlotte/Blakeney Office.

REPORTS TO: Clinical Supervisor

JOB SUMMARY: Provides professional nursing care through skillful assessment, planning, implementation and evaluation in accordance with clinic procedures, policies and protocols under the direct supervision of the nurse leader. Responsible for assisting the physician in the care of patients to assure optimal outcomes through performance expectations and patient flow including, but not limited to, the perioperative environment.

EDUCATION: Graduate of an accredited School of Nursing.  A Current RN licensure or temporary license as a Registered Nurse in the state in which you work or reside. Basic Life Saving for healthcare provider and Advanced Cardiac Life Saving certification in accordance with the American Heart Association is required.

EXPERIENCE: A minimum one year OR experience is preferred. Proficient skills in venous access and critical thinking are required.

WORKING CONDITIONS: Work in a fast paced, well-lit, culturally competent healthcare clinic/ accredited surgical facility. Occasional, extended hours may be necessary to meet the demands of daily operations and patient flow.  Inherent risks of exposure to communicable disease, toxic substances, and other conditions common to the healthcare clinic environment exists.

PHYSICAL DEMANDS: Requires walking, standing, sitting, lifting, reaching, stooping, bending, pushing and pulling. Must be able to lift and support the weight of 50 lbs. in handling patients, medical equipment and supplies.  Must be fluent in English.  Intact sense of sight, hearing, smell and touch including finger dexterity.  Vision should be correctable and hearing discernible to telephone/paging contacts. Must be able to respond quickly to changes in patient’s condition.

PERFORMANCE REQUIREMENTS: Provides professional nursing care through strong assessment skills, planning, implementation and evaluation in accordance with the clinic procedures and or protocols under the supervision of the nurse leader. Strong critical thinking skills and anticipatory skills are required. Ability and knowledge to collect process and document pertinent data. Employs strategies to promote health and a safe environment. Delegates components of care to the appropriate healthcare workers in accordance with the applicable legal/regulatory or policy specific principles.  Integrates evidence and research findings into practice whereby contributing to quality nursing practice. Communicates effectively in all areas of practice. Collaborates effectively with the healthcare consumer, family and others in the continuum of nursing practice.


Patient Check-In/Check-Out (4 positions available)

Click here to submit your resume to the Gastonia/Cox Rd. Office.

Click here to submit your resume to the Shelby Office.

Click here to submit your resume to the Lake Norman/Cornelius Office. (training for this position will be at one of our Charlotte area offices)

Click here to submit your resume to the Hickory/Tate Blvd. Building 100

REPORTS TO: Administrative Supervisor

EDUCATION: High school diploma or GED required. Completion of courses in medical terminology, business, math, English, typing, and computer classes highly desirable.

EXPERIENCE: Highly prefer one year of office experience in a medical office. Will consider other combinations of work experience and settings.

WORKING CONDITIONS: Works in a fast-paced, well-lit, comfort controlled medical office. High traffic area. Work may be stressful. Interaction with others may be constant and interruptive. Occasional irregular hours. Frequent exposure to communicable disease, toxic substances, medical preparations, and other conditions common to a clinic environment.

PHYSICAL DEMANDS: Requires sitting, data entry, and viewing computer screens for long periods of time; also stooping, bending, and stretching. Occasional lifting. Requires manual dexterity sufficient to type 40 wpm, operate a key board, calculator, telephone, copier, fax, and other office equipment as necessary. Vision should be correctable and hearing within a range discernible to telephone/paging contacts.

PERFORMANCE REQUIREMENTS: Knowledge of business office procedures. Possess good written and verbal communication skills. Ability to greet patients and answer the telephone in a professional manner. Must read, understand, and follow oral and written instructions. Ability to sort and file materials correctly by alphabetic or numeric systems. Ability to establish and maintain effective working relationships with physicians, patients, employees, and public. Always presents a professional image. Ability to do detailed and accurate work. Utilize time management skills. Recognize, evaluate, solve problems, and correct errors. Maintain productivity and work independently.

ESSENTIAL FUNCTIONS: Reception of patients, responsible for greeting patients and visitors in a prompt, courteous, and helpful manner.

New Patient

  1. Provides patient a registration form if needed OR
  2. Verifies patient completed online forms are accurate
  3. Advises patient to fill-in form completely.
  4. Offers to assist with paperwork if necessary.
  5. Checks form for completion when patient returns to window.
  6. Assures appropriate demographic and financial information are collected to include: social security number, employer, birth date, responsible party for payment, insurance name, address, and phone numbers, insured’s name, birth date, insurance policy and group number(s), other
  7. Obtains appropriate signatures on forms.
  8. Obtains a scanned, legible copy of insurance card.
  9. Accurately enters data into computer.
  10. Attaches charge sheet to chart.
  11. Collects any monies owed identified by insurance verification or in computer system.
  12. Places chart with charge sheet in proper physician’s box for medical assistant.

Established Patient

  1. Updates patient’s demographic and insurance information if necessary
  2. Informs patients of any financial responsibility.
  3. Responsible for referring “bad debt patients” to billing prior to physician contact.

MARGINAL FUNCTIONS

  1. Answers telephones, screens calls, takes messages, and provides information.
  2. Identify for the outgoing receptionist patient charts as “no shows”, cancellations”, or “rescheduled”.
  3. Enters into computer new and updated information for laser patients, hospital consults, and combines duplicate charts.
  4. Must attend staff meetings and in-service programs.
  5. Scanning
  6. Maintains a clean, safe, and prepared work area.
  7. Turns on/off reception lobby lights, straightens lobby and secures front door as appropriate.
  8. Turns on/off computers and printers as appropriate.
  9. Remains in compliance with OSHA/Bloodborne Pathogen guidelines.
  10. Remains in compliance with OSHA/Hazardous Communication Standard guidelines.
  11. Trains new employees for incoming duties as requested.
  12. Keeps kitchen and restrooms clean and safe.
  13. Keeps management timely informed.
  14. Keeps up-dated on all pertinent information affecting job and patient care.
  15. Performs other duties as requested.

SURGICAL TECHNICIAN

Click here to submit your resume to the Shelby Office.

REPORTS TO: Clinical Supervisor

EDUCATION & EXPERIENCE: Certified from a surgical technician program.

JOB SUMMARY: Assists in operations, under the supervision of surgeons, registered nurses, or other surgical personnel. May help set up operating room, prepare and transport patients for surgery, adjust lights and equipment, pass instruments and other supplies to surgeons and surgeon’s assistants, hold retractors, cut sutures, and help count sponges, needles, supplies, and instruments.

ESSENTIAL FUNCTIONS:

  1. Responsible for performing second assist functions for surgical intervention, preparing supplies and equipment
  2. Prepare specimens for lab and requesting exams as required
  3. Transport patients to and from surgery suite and individual rooms
  4. Performs in-room surgical scrub duties
  5. Maintain sterilizing equipment, assisting with O/R set-up, etc.
  6. Provide tray set-ups and designated extra instruments for all surgical procedures
  7. Prepare, wrap and sterilize instruments, supplies and equipment as appropriate
  8. Effectively work with surgeon and clinical staff during procedures
  9. Prepare operating area safely and in an organized manner
  10. Assist RN with instrument counts
  11. Ensure compliance with AAAASF regulations in surgical suite
  12. Ensure compliance with OSHA and HIPAA regulations
  13. Assists in preparation of surgical procedures by anticipating needs of physician and patient
  14. Demonstrates working knowledge of care and handling specimens, surgical instruments, supplies and equipment
  15. Selects the appropriate supplies and equipment in a cost effective manner

ADDITIONAL RESPONSIBILITIES: Performs other tasks as deemed necessary by Physician, Nursing Supervisor and/or Practice Administrator.


MEDICAL ASSISTANT
(5 full-time positions available)

Click here to submit your resume to the Charlotte/Blakeney Office.

Click here to submit your resume to the Gastonia/Cox Rd. Office.

Click here to submit your resume to the Gastonia/New Hope Rd. Office.

Click here to submit your resume to the Gastonia/New Hope Rd. Office. (this position will travel between our Gastonia/New Hope Rd. and Shelby offices)

Click here to submit your resume to the Charlotte/Cotswold Office. (this position will travel between our Charlotte/Cotwold and Denver offices)

REPORTS TO: Clinical Supervisor

EDUCATION AND EXPERIENCE: Certification or license as a healthcare professional, Medical Assistant, Nurse Aide, or Surgical Technician, preferred. Maintaining professional certification is an expectation of the job and a requirement to work. If not already certified, obtaining and maintaining credentials may be a condition of hire and would then become a subsequent job requirement.

JOB SUMMARY: Work directly under the supervision of the Physician and Clinical Supervisor. Assist physician in examinations and procedures, in addition to functioning as a medical scribe in the electronic medical record. Reinforces and provides verbal and written patient education, as needed, in direct reflection of Physician orders. Responsible for maintaining clean, well equipped exam and or procedure rooms.

ESSENTIAL FUNCTIONS:

  1. Escort patients from waiting room to the exam/procedure room in a timely and courteous manner, then confirms patient identity, obtains vital signs, and verifies and updates medical history.
  2. Assist Physician with various procedures and examinations.
  3.  Maintain exam procedure rooms and inventory in orderly fashion according to 5S principles. Routine stocking of supplies according to par levels, proper dating and initialing of all opened supplies mandatory.
  4. Cleans, sterilizes, and stocks all instruments according to accepted office guidelines, OSHA, and AAAASF regulations.
  5. Verifies and documents all prescriptions as directed by Physician.
  6. Provide test results and follow-up instructions to patients as directed by Physician.
  7. Performs assigned patient care, under the supervising provider, which may include: dressing changes, bandaging suture removals, and the administration of local anesthesia injections.
  8. Acts as a medical scribe in the electronic medical records systems to accurately record: detailed medical history, vital signs, review of systems, chief complaints, exams, diagnoses and plans, along with prescriptions, pathologies, procedures, and provider orders. Active listening and verification of accurate entry of all medical information required. Providing accurate history to provider prior to every visit, as well as assisting in the exam room while scribing required.
  9. Collaborates with team to complete prior authorization paperwork, lab and pathology result entry, as well as return all phone calls, with proper documentation, in a timely manner.
  10. Maintains patient confidentiality at all times according to HIPAA guidelines.
  11. Engages in active participation of documenting all required components of meaningful use. Will implement all changing documentation needs for meaningful use in a timely manner.
  12. Completes specimen collection and double-verification according to pathology collection policy protocol.
  13. Ensures compliance with OSHA, HIPAA, and AAAASF regulations.
  14. Cross-training to competently work in all aspects of the clinic, including the opposite specialty, is expected and required.
  15. Travel to work at any of the other practice locations is required at times.

ADDITIONAL RESPONSIBILITIES: Performs other tasks as deemed necessary by Physician/Physician Assistant and the Clinical Supervisor/Site Manager.