Please note that Piedmont Plastic Surgery & Dermatology job descriptions are not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. We are an equal opportunity employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.
(Part-time, Hours TBD)
Click here to submit your resume to the Cornelius office.
REPORTS TO: Administrative Supervisor
EDUCATION & EXPERIENCE: High school diploma or GED required. Completion of courses in medical terminology, business, math, English, typing, and computer classes highly desirable. Highly prefer one year of office experience in a medical office. Will consider other combinations of work experience and settings. Prefer someone with MOHS Scheduling experience.
STATEMENT OF DUTIES: Our team members are part of an environment that fosters health for all. We are driven to create a welcoming and professional environment. The patient check in/out staff members will consistently provide exemplary customer service while proactively executing all front office administrative duties. It is the responsibility of every Piedmont Plastic Surgery & Dermatology team member to deliver a world class patient experience every person, every encounter every time.
WORKING CONDITIONS: Works in a fast-paced, well-lit, comfort controlled medical office. High traffic area. Work may be stressful. Interaction with others may be constant and interruptive. Occasional irregular hours. Frequent exposure to communicable disease, toxic substances, medical preparations, and other conditions common to a clinic environment.
PHYSICAL DEMANDS: Requires sitting, data entry, and viewing computer screens for long periods of time; also stooping, bending, and stretching. Occasional lifting. Requires manual dexterity sufficient to type 40 wpm, operate a key board, calculator, telephone, copier, fax, and other office equipment as necessary. Vision should be correctable and hearing within a range discernible to telephone/paging contacts.
ESSENTIAL FUNCTIONS: Maintains a timely greeting and scheduling/rescheduling of patient appointments. Process all incoming calls. Keeping providers schedule full by consistently checking schedules; filling canceled appointments and accommodating work in patients. Exemplify caring and compassionate customer service to create an excellent patient experience. Provide exemplary interpersonal skills and ability to interact with patients and families in a wide variety of sensitive situations. Demonstrate critical thinking skills and decisive judgement in an often hectic environment and possess the ability to work cohesively on a team and independently with minimal supervision. Manages patient scheduling, insurance documentation, and arrival and/or departure desk activities according to standards and policies ensuring accuracy and an outstanding patient experience. Enters and maintains confidential and accurate patient information including patient insurance, billing and payment information throughout the patient encounter. Ensures all payments and estimates are accurately explained to the patient before the appointment.
PERFORMANCE REQUIREMENTS: Knowledge of business office procedures. Possess good written and verbal communication skills. Ability to greet patients and answer the telephone in a professional manner. Must read, understand, and follow oral and written instructions. Ability to sort and file materials correctly by alphabetic or numeric systems. Ability to establish and maintain effective working relationships with physicians, patients, employees, and public. Always presents a professional image. Ability to do detailed and accurate work. Utilize time management skills. Recognize, evaluate, solve problems, and correct errors. Maintain productivity and work independently
Click here to submit your resume to the Charlotte/Blakeney Office (PRN)
REPORTS TO: Clinical Supervisor
EDUCATION & EXPERIENCE: Graduate of an accredited School of Nursing. A Current RN licensure or temporary license as a Registered Nurse in the state in which you work or reside. Basic Life Saving for healthcare provider and Advanced Cardiac Life Saving certification in accordance with the American Heart Association is required. A minimum one year OR experience is preferred. Proficient skills in venous access and critical thinking are required.
JOB SUMMARY: Provides professional nursing care through skillful assessment, planning, implementation and evaluation in accordance with clinic procedures, policies and protocols under the direct supervision of the nurse leader.
ESSENTIAL FUNCTIONS: Responsible for assisting the physician in the care of patients to assure optimal outcomes through performance expectations and patient flow including but not limited to the perioperative environment.
WORKING CONDITIONS: Work in a fast paced, well-lit, culturally competent healthcare clinic/ accredited surgical facility. Occasional, extended hours may be necessary to meet the demands of daily operations and patient flow. Inherent risks of exposure to communicable disease, toxic substances, and other conditions common to the healthcare clinic environment exists.
PERFORMANCE REQUIREMENTS: Provides professional nursing care through strong assessment skills, planning, implementation and evaluation in accordance with the clinic procedures and or protocols under the supervision of the nurse leader. Strong critical thinking skills and anticipatory skills are required. Ability and knowledge to collect process and document pertinent data. Employs strategies to promote health and a safe environment. Delegates components of care to the appropriate healthcare workers in accordance with the applicable legal/regulatory or policy specific principles. Integrates evidence and research findings into practice whereby contributing to quality nursing practice. Communicates effectively in all areas of practice. Collaborates effectively with the healthcare consumer, family and others in the continuum of nursing practice.
PHYSICAL DEMANDS: Requires walking, standing, sitting, lifting, reaching, stooping, bending, pushing and pulling. Must be able to lift and support the weight of 50 lbs. in handling patients, medical equipment and supplies. Must be fluent in English. Intact sense of sight, hearing, smell and touch including finger dexterity. Vision should be correctable and hearing discernible to telephone/paging contacts. Must be able to respond quickly to changes in patient’s condition.
ADDITIONAL RESPONSIBILITIES: Performs other tasks as deemed necessary by Physician/Physician Assistant and the Clinical Supervisor/Site Manager